Shipping Policy

Thank you for shopping at Aantiqueantiques. To ensure a transparent and smooth shopping experience, please review our comprehensive shipping policy below. This policy applies to all orders placed on our website.

1. Shipping Destination

We currently provide shipping services exclusively within the United States. At this time, we do not offer international shipping.

2. Shipping Costs

We believe in straightforward pricing.

• Standard Shipping: Free ($0.00) for all orders within the United States.
• There are no minimum order requirements, membership fees, or hidden charges.

3. Order Processing & Delivery Timeline

To help you know exactly when to expect your fragile vintage lighting and antique items, here is our delivery timeline:

• Order Cut-Off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
• Order Handling Time: 1 to 2 Business Days (Monday – Friday)
• Order Transit Time: 3 to 5 Business Days (Monday – Friday)

Estimated Total Delivery Time: 4 to 7 Business Days (Handling + Transit) after the order is placed.

Note: Orders placed after the 5:00 PM cut-off time, on weekends, or during public holidays will begin processing on the next available business day.

4. Shipping Carriers

Because we ship delicate antique items, lamps, and chandeliers, we partner with trusted and reliable carriers, including USPS, UPS, FedEx, and DHL. The specific carrier for your order will be selected based on the package’s size, weight, and delivery destination to ensure maximum safety.

5. Order Tracking

Once your order has been fulfilled and dispatched from our facility, you will receive a Shipping Confirmation email containing your tracking number and a link to track your package. Please allow up to 24 hours for the tracking information to update in the carrier’s system.

6. Address Changes & Order Modifications

• Address Changes: We are unable to change the shipping address once an order is already in transit. If you notice an error in your shipping address, please contact us within 24 hours of placing your order.
• Cancellations: If you wish to cancel your order, please contact us immediately. Once the order has been handed over to the shipping carrier, it cannot be canceled, and you will need to follow our Return Policy.

7. Damaged, Lost, or Delayed Packages

Customer satisfaction is our priority. If you experience any issues with your delivery:

• Damaged Items: If your vintage lighting or antique piece arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photographs of the damaged item, the packaging, and the shipping label at support@aantiqueantiques.com. We will resolve the issue promptly.
• Lost/Delayed Packages: If your tracking link shows no updates for an extended period or is marked as delivered but you haven’t received it, please reach out to our support team for immediate assistance.

---

Contact Information

If you have any questions regarding our shipping policy, please contact us: