Terms of Service
This Terms of Service explains how Aantiqueantiques operates, your responsibilities as a customer, and our policies regarding purchases, shipping, returns, and website use when you visit or make a purchase from https://aantiqueantiques.com.
By using our website and placing an order, you agree to the conditions described in this agreement.
Business Information
Aantiqueantiques is an online retailer specializing in vintage-style lighting fixtures, antique chandeliers, table lamps, floor lamps, light bulbs, lighting parts, and classic home illumination products.
When you shop with us, you are entering into a transaction with:
- Business Name: Aantiqueantiques
- Website: https://aantiqueantiques.com
- Customer Support: support@aantiqueantiques.com
- Phone: +1 850 676 4033
- Store Location: 1215 Jackson Ave, Chipley, FL 32428, United States
Products and Ordering
When you purchase from our store, the following conditions apply:
- All products are subject to availability. We reserve the right to limit quantities, update product information, or discontinue items without notice.
- Product images, descriptions, sizes, colors, finishes, and specifications are displayed as accurately as possible. However, we cannot guarantee that your device or monitor will display colors or finishes exactly.
- Please review all product details, dimensions, finish names, voltage requirements, installation requirements, and compatibility information before placing an order.
- We reserve the right to refuse service, cancel orders, or limit orders at our discretion, including orders with incorrect pricing, incorrect product information, inventory issues, payment issues, or suspected fraudulent activity.
- Our vintage-style lighting fixtures, chandeliers, and electrical products may require proper handling and professional installation.
Pricing and Payment
- All prices are listed in USD, unless otherwise stated.
- We accept major credit cards and other secure payment methods available at checkout.
- Accepted payment methods may include Visa, Mastercard, American Express, Discover, JCB, Diners Club, PayPal, and other secure digital payment options shown at checkout.
- All payments are processed through secure third-party payment providers. Aantiqueantiques does not store or have direct access to your full credit card number or bank details.
- You agree to provide accurate and complete billing, shipping, and contact information for all purchases.
Shipping and Delivery
- We currently ship to addresses within the United States only. At this time, we do not ship internationally.
- We offer Free Standard Shipping on all orders shipped within the United States.
- Orders are typically processed within 1 to 2 business days, Monday through Friday, excluding weekends and holidays.
- Estimated transit time is typically 3 to 5 business days after the order has shipped.
- Total estimated delivery time is typically 4 to 7 business days after the order is placed.
- Delivery times may vary due to carrier delays, weather conditions, holidays, address issues, high order volume, or other circumstances beyond our control.
- We use reliable shipping carriers such as USPS, UPS, FedEx, and DHL. The carrier used for your order may depend on product size, weight, delivery address, and carrier availability.
- Once your order has shipped, you will receive a shipping confirmation email with tracking information.
- Please inspect your package immediately upon delivery, especially for fragile products such as glass lighting, globes, lamps, chandeliers, and fixtures.
Returns and Refunds
We accept returns under the following conditions:
- Return Window: You may request a return within 30 days from the date your item was delivered.
- Condition Requirements: To be eligible for return, the item must be new, unused, uninstalled, undamaged, and in its original packaging with all original tags, manuals, accessories, hardware, bulbs, glass shades, mounting parts, screws, and included components.
- Items that have been installed, mounted, used, altered, damaged after delivery, or returned with missing parts or missing packaging may not be eligible for return or refund.
- Return Process: Please contact support@aantiqueantiques.com with your order number and reason for return before sending any item back. Returns must be authorized before they are shipped back to us.
- Return Method: Returns are accepted by mail.
- Return Shipping: If the item is defective, damaged during transit, or incorrect, Aantiqueantiques will cover the return shipping cost. If the return is due to customer remorse, such as ordering the wrong item, the item not fitting your needs, or changing your mind, the customer is responsible for the actual return shipping cost.
- Restocking Fee: We do not charge any restocking fee. Restocking Fee: $0.00.
- Refund Processing: Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 7 business days.
Installation and Safety
- Due to the electrical nature of some of our products, proper installation is important.
- Hardwired lighting fixtures, chandeliers, and other electrical products should be installed by a licensed and qualified electrician where required.
- Improper installation may result in electrical shock, fire hazard, product damage, property damage, or personal injury.
- Aantiqueantiques is not responsible for injuries, damages, code violations, product failure, or property damage caused by improper installation, misuse, incorrect wiring, unauthorized modification, or failure to follow manufacturer instructions.
- You are responsible for making sure that installation complies with local electrical codes, building codes, and safety standards.
Damaged, Defective, or Incorrect Items
- If your item arrives damaged, defective, or incorrect, please contact us at support@aantiqueantiques.com as soon as possible.
- Please include your order number and clear photos of the product, packaging, shipping label, and the issue.
- After reviewing the issue, we may arrange a replacement, return, or refund according to our Return and Refund Policy.
- Please keep the original packaging until the issue is resolved.
Product Use
- Products sold by Aantiqueantiques should be used only for their intended purpose.
- Customers are responsible for reviewing product specifications, compatibility, measurements, finish details, electrical requirements, and installation instructions before purchase and use.
- Do not modify, alter, rewire, or misuse any lighting fixture, lamp, bulb, or electrical component.
Intellectual Property
- All content on this website, including text, images, graphics, logos, product photos, page designs, and other website content, is owned by or licensed to Aantiqueantiques.
- You may not copy, reproduce, distribute, modify, or use our website content without written permission.
Third-Party Services
- We may use trusted third-party service providers to process payments, ship orders, provide tracking, manage website performance, and support customer service.
- These service providers may access only the information necessary to perform their services on our behalf.
Limitation of Liability
- Aantiqueantiques shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
- Our total liability for any claim related to a product or order shall not exceed the amount paid for the specific product giving rise to the claim.
Governing Law
These Terms of Service shall be governed by and interpreted according to the laws of the State of Florida, United States, without regard to conflict of law principles.
Changes to These Terms
- We may update these Terms of Service at any time to reflect changes in our business, website, policies, or legal requirements.
- Any updates will be posted on this page. Continued use of our website after changes are posted means you accept the updated Terms of Service.
Contact Information
If you have questions about these Terms of Service or need assistance with your order, please contact us:
Shop Name: Aantiqueantiques
Phone: +1 850 676 4033
E-mail: support@aantiqueantiques.com
Store Location: 1215 Jackson Ave, Chipley, FL 32428, United States
Contact Form: CLICK HERE
Store Business Hours:
- Tuesday- Thursday: 9 AM – 4 PM
- Friday- Saturday: 8 AM – 5 PM
- Sunday- Monday: Closed
Response Time: We respond within 24 hours.
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